Legal Information
Privacy Policy
Effective Date: June 1, 2025 • Jurisdiction: Logan County, Kentucky, United States
What This Website Actually Is
hoardingcleanuprussellville.com is a lead-generation marketing platform that connects consumers with independent third-party contractors serving Russellville and Logan County, Kentucky.
This website does not perform, supervise, or guarantee hoarding cleanup, biohazard remediation, odor removal, or any related physical service. Once you engage a referred contractor, your relationship exists solely between you and that contractor.
For questions regarding referrals, legal matters, or this policy, please contact our dispatch line at +1 (270) 717-4009. No customer email address is available.
The Data We Collect
When you submit a contact form or request a quote, we may collect:
- Name
- Telephone number
- Property address or ZIP code
- Description of your cleanup request
- IP address
- Browser information
- Referral source
- Session timestamps
We do not knowingly collect Social Security numbers, banking information, or medical records.
How Your Information Is Used
Your information is primarily used to connect you with available cleanup and remediation contractors in the Russellville area.
Additional uses include improving website performance, preventing fraud, maintaining security, and complying with applicable legal obligations.
We do not sell personal information to advertising brokers.
Third-Party Contractor Disclaimer
Every contractor referred through this platform operates independently.
Each contractor maintains their own licenses, insurance, certifications, pricing, and business practices. This platform neither supervises nor guarantees any contractor’s work.
Consumers are encouraged to verify contractor qualifications and compliance with applicable Kentucky Energy and Environment Cabinet (EEC) regulations before authorizing any work.
Cookies & Tracking Technologies
This website uses cookies to support website functionality, improve user experience, analyze traffic, and measure marketing performance.
Most browsers allow you to disable or remove cookies. Some website functionality may be limited if functional cookies are disabled.
Data Retention
Customer inquiries may be retained for up to 24 months.
Technical and analytics records may be retained for up to 36 months unless longer retention is required by law.
You may request deletion of your information by calling our dispatch line.
Your Privacy Rights
Kentucky residents may request access to their personal information, request corrections, or request deletion where legally permitted.
Verified requests are generally processed within 30 days.
Exercising your privacy rights will not affect your ability to submit future service requests.
Data Security
We use reasonable administrative and technical safeguards including encrypted data transmission, controlled system access, and routine security reviews.
Although no system can guarantee absolute security, we will respond to security incidents in accordance with applicable Kentucky data breach notification requirements.
Promotional Vouchers & Gift Cards
- All promotional vouchers and gift cards are non-refundable.
- Cash redemption value is $0.00.
- Promotional vouchers are void within the State of California.
- Vouchers cannot be exchanged for contractor services or cash.
- Unless otherwise stated, promotional vouchers expire 90 days after issuance.
Children's Privacy
This website is not intended for children under the age of 13.
If we become aware that personal information has been submitted by a child, that information will be removed as quickly as reasonably possible.
Zero Email Footprint Policy
This platform intentionally does not provide customer service through email.
Privacy requests, legal notices, contractor questions, complaints, and service inquiries are accepted exclusively by telephone.
+1 (270) 717-4009
No email correspondence is accepted or monitored.
Links to External Websites
This website may contain links to contractor websites, licensing authorities, or other third-party resources.
Once you leave this website, this Privacy Policy no longer applies and we are not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically without advance notice.
The effective date shown at the top of this page reflects the most recent revision.
Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Kentucky.
Any dispute arising from this policy shall be resolved exclusively in the appropriate courts located in Logan County, Kentucky.
Contact
Every inquiry, complaint, legal notice, privacy request, and contractor referral question is handled through one official communication channel.
Telephone
+1 (270) 717-4009
Hours
Standard Business Hours (Central Time)
Website
hoardingcleanuprussellville.com
No email address or mailing address is published for this platform.
One phone call is the whole first step
You don't need a plan yet.
You just need to call.
should look when it’s done. We handle the assessment, the sorting,
the hauling, the cleaning, and the disposal — coordinated from start
to finish, with the discretion this deserves.